Your privacy is our priority. This document clearly explains how dino99 collects, uses, stores, and protects your personal information — in plain, straightforward language.
Six core principles that underpin how we handle the personal data of every player.
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
You have the right to access, correct, or request deletion of your personal data at any time. dino99 provides a straightforward and transparent process for all data-related requests.
Dino99 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.
Your data is retained only for as long as necessary for service and legal compliance purposes. Expired records will be securely deleted in accordance with established procedures.
We only collect data that is genuinely necessary to provide our services. No excess information is gathered — every piece of data we store has a clear and legitimate purpose.
Dino99's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under the local legal framework.
Important Note: This Privacy Policy forms part of the agreement between you and dino99. By using our platform, you acknowledge that you have read and understood this policy. If you have any questions, our team is ready to assist via 24/7 live chat.
Dino99 ("we", "Platform", "website") values the privacy of every user who accesses our services at https://dino99.vu. This Privacy Policy is designed to give you genuine clarity on our data handling practices — not just a formality document that no one reads.
We understand that your trust is the foundation of a good relationship between players and the platform. As such, we strive to be open and honest about every aspect of your personal data — from how it is collected, to how it is protected and when it is deleted.
This document applies to all dino99 services including the main website, mobile app, live chat, and any official communication channels we operate. By registering for or using any of these services, you agree to the terms of this privacy policy.
Dino99 only collects data that is genuinely necessary to provide you with a safe, compliant, and high-quality service. The data we collect falls into several categories:
Registration & Identity Data:
Financial Data:
Usage & Technical Data:
Every piece of data we collect has a clear and legitimate purpose. Here are the key ways we use your personal information:
Here is a brief overview of how your data moves and is processed within the dino99 ecosystem:
Data is collected directly from you during registration, platform usage, or communication with our support team.
All data is transmitted via 256-bit SSL encrypted connections. No personal data is sent in plain text.
Data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring.
Data is only accessed by authorised personnel for designated purposes. Access logs are recorded for audit purposes.
Data that has reached the end of its retention period will be securely deleted or archived in a non-personally identifiable format.
Dino99 does not sell your personal data to anyone. However, in the course of operating the platform, we may share certain information with a limited set of third-party categories as follows:
All third parties we work with are bound by data processing agreements that require them to handle your data at the same or higher level of security as our own standards.
Protecting your data is a responsibility we take very seriously. dino99 implements multiple layers of technical and procedural security to keep your information safe:
Dino99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
| Rights | Description | How to Exercise These Rights |
|---|---|---|
| Right of Access | Request a copy of all personal data we hold about you. | Contact customer support |
| Right to Rectification | Request correction of inaccurate or incomplete data. | Via account settings or support |
| Right to Erasure | Request deletion of your personal data under certain circumstances. | Contact customer support |
| Right to Object | Object to the processing of your data for marketing purposes. | Account settings or unsubscribe link |
| Right to Restriction | Request restriction of processing in specific situations. | Contact customer support |
| Right to Portability | Receive your data in a machine-readable format. | Contact customer support |
To exercise any of the above rights, you may contact our support team via live chat or email. We will process your request within 14 business days. Please note that some requests may be subject to identity verification requirements beforehand.
Dino99 services are exclusively for individuals aged 18 and above. We do not intentionally collect, process, or store the personal data of minors.
If we discover that personal data of a minor (under 18 years of age) has been collected without our knowledge, we will take immediate steps to:
If you suspect that a minor has registered an account on our platform, please contact us immediately via email or live chat so we can take prompt action.
Dino99 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or our business operations. You will be notified of any material amendments via:
The "Updated" date at the top of this document always reflects the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform after any amendments take effect will be considered acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how we handle your personal data, we strongly encourage you to contact us directly. Our Data Protection Officer (DPO) team is ready to assist:
For privacy complaints that cannot be resolved internally, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of PDPA 2010.
Your privacy and security are always our top priority. Register now and enjoy a safe, fair, and transparent gaming experience on Malaysia's trusted platform.